![]() ![]() ![]() A Thunderbolt cable has a Thunderbolt icon on the connector.Ĭheck for missing software: Make sure you installed any software that came with the device. ![]() If the device is in a chain of devices, remove the device from the chain, then plug it directly into your computer and verify that it works.Ĭheck that you’re using the right cable: Make sure you connect the Thunderbolt device with a Thunderbolt cable, not a Mini DisplayPort cable. If the device requires a power cord, make sure it’s plugged in. Check the device: Make sure the device is turned on and its cables are connected. ![]()
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